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Lean Six Sigma for Service

Lean Six Sigma for Service by Michael L. George, ISBN: 9780071418218
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ISBN: 9780071418218
Publisher: McGraw-Hill
Published: June 2003
Format: Hardcover
Language: English
Links Australian Libraries
Editions: 1 other edition of this product

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Lean Six Sigma for Service

The author of Lean Six Sigma applies the revolutionary "quality" improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity.

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