Difficult Conversations
How to Discuss What Matters Most
Bruce Pattern, Douglas Stone, Sheila Heen
ISBN: | 9780140288520 |
Publisher: | Penguin (Non-Classics) |
Published: | 27 April, 2000 |
Format: | Paperback |
Language: | English |
Links | Australian Libraries (Trove) |
Editions: |
14 other editions
of this product
|
Difficult Conversations
How to Discuss What Matters Most
Bruce Pattern, Douglas Stone, Sheila Heen
Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.
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