Unpopular Culture

The Ritual of Complaint in a British Bank

Cover Art for 9780226878126, Unpopular Culture by John R. Weeks
ISBN: 9780226878126
Publisher: University of Chicago Press
Published: 31 December, 2003
Format: Paperback
Language: English
Links Australian Libraries (Trove)
Editions:
4 other editions of this product

John R. Weeks based his study on long-term observations made at the British Armstrong Bank in the UK. Not one person, from the CEOs to the junior clerks had anything good to say about its corporate culture, yet the way things were done never seemed to alter.

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