If you are a young designer entering or contemplating entering the UX field this is a canonical book. If you are an organization that really needs to start grokking UX this book is also for you. ' - Chris Bernard, User Experience Evangelist, Microsoft User experience design is the discipline of creating a useful and usable Web site or application-one that's easily navigated and meets the needs of both the site owner and its users. But there's a lot more to successful UX design than knowing th