The One to One Future

Cover Art for 9780385485661, The One to One Future by Don Peppers
ISBN: 9780385485661
Publisher: Crown Business
Published: 14 December, 1996
Format: Paperback
Language: English
Links Australian Libraries (Trove)

A guide to pitching products and services to one customer at a time shows business people how to find the twenty percent of their loyal customer base and how to find out what those customers want

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