Basic Hotel Front Office Procedures, 3rd Edition
Peter Renner
ISBN: | 9780471290643 |
Publisher: | John Wiley & Sons Inc |
Published: | 15 July, 1993 |
Format: | Paperback |
Saving: | Saving: $65.86 or 54% |
Basic Hotel Front Office Procedures, 3rd Edition
Peter Renner
This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded "Third Edition" discusses all the ins and outs of front office routines in clear and practical terms.
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