| ISBN: | 9780814416419 |
| Publisher: | Amacom |
| Published: | 1 October, 2010 |
| Format: | Paperback |
| Language: | English |
| Links | |
| Editions: |
3 other editions
of this product
|
If you think that knowledgeable, confident, motivated, and positive service representatives will help your organization and its customers---today and well into the future---this book is for you! --Book Jacket.
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