| ISBN: | 9780870946592 |
| Publisher: | Brown (William C.) Co ,U.S. |
| Published: | 1 February, 1987 |
| Format: | Paperback |
| Links | Australian Libraries (Trove) |
| Editions: |
2 other editions
of this product
|
| Saving: | Saving: $70.49 or 83% |
This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty.
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