'People want to care, but they often don't know how and they are frightened of making things worse. Jill has provided us with an excellent resource that is biblical, readable, practical and tested. Jill lives out in her life what she teaches us in this book. I highly recommend it.' - Revd Jackie Stoneman, Director of Studies, Mary Andrews College. 'A challenge for the Christian church has always been the translating of theology into practice. This book will prove to be a valuable tool for Christians serious about authentic pastoral care. I would commend this book to congregations and individuals who want to see God's love made manifest in this world. This book will lead to people experiencing God's love "with skin on". - Revd Peter Pereira, Chaplaincy Coordinator, Wesley Mission.Sydney.