Fierce Conversations is a way of conducting business. An attitude. A way of life. Expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether it's conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to: Overcome barriers to meaningful conversations Express who you are and what you believe Confront tough issues with courage, confidence and sensitivity Overcome fear to get to the heart of the problem Inspire followers, attract believers and build visions that become reality Build authentic, strong relationships with colleagues, clients, friends and family Bring about real change through talking Encourage others to reveal their true opinions Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.