Becoming an effective manager of teams is the subject of this sixth volume in Gerald M. Weinberg's highly acclaimed series, Quality Software. To be effective, team managers must act congruently. These managers must not only understand the concepts of good software engineering and effective teamwork, but also translate them into their own practices. Effective managers need to know what to do, say what they will do, and act accordingly. Their thoughts and feelings need to match their words and beh