Psychologist Andrew Fuller helps us find imaginative ways to deal with the difficult, manipulative and frustrating people we encounter at home, in our social circle and in business.

tRICKY PEOPLE profiles the whole range of 'difficult' types we've all encountered at times in social or business situations: back-stabbers, white-anters, blamers, whingers, bullies, tyrants, controllers, charmers, know-it-alls, perfectionists, competitors and the seriously self-obsessed. It offers imaginative yet practical ways to deal with these dangerous and frustrating creatures and identify the slippery techniques they employ to get their way. Buried cleverly within all the humour is an in-depth look at how difficult people manage us for their own ends - and how to overturn that. It helps us understand relationship patterns, office politics, our own shortcomings in our dealings with others, and what a difficult person might be able to teach us.