This is one of Paul Pedersen's finest works. It is not only scholarly and well-documents, but Pedersen has done a fine job of integrating the theory, research and practice of multiculturalism." Derald Wing Sue, Ph.D, A Psychological Corporation. The second edition of this classic text provides information on how to impprove communication and cultural awareness among culturally different people and expands upon Pedersen's original and widely used Triad Trainng Model. this three-level developmental model is based on the awareness of culturally learned assumptions, knowledge of accurate multicultural information, and the acquisition of counseling skills needed for action.