Dealing with Difficult People (HBR Emotional Intelligence Series)
HBR Emotional Intelligence Series
Harvard Business Review, Tony Schwartz, Mark Gerzon, Holly Weeks, Amy Gallo
ISBN: | 9781633696105 |
Publisher: | Harvard Business School Press |
Published: | 8 May, 2018 |
Format: | Hardcover |
Language: | English |
Editions: |
3 other editions
of this product
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Saving: | Saving: $43.04 or 45% |
Dealing with Difficult People (HBR Emotional Intelligence Series)
HBR Emotional Intelligence Series
Harvard Business Review, Tony Schwartz, Mark Gerzon, Holly Weeks, Amy Gallo
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're dif
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