It was no surprise that Angela Williams went to jail. A traumatic, violent upbringing saw to that. But after serving a short sentence for theft as a teenager, she worked hard to break the cycle. Thirteen years later Angela was studying, teaching, providing a stable home for her son, and finally feeling like she'd got her life together. Then she got hit by a postie bike. Police realised that Angela still had ten months to go on the prison sentence she'd thought was in her distant past. However, Angela was a different prisoner the second time around: no longer a scared, damaged nineteen-year-old, she knew how to speak up for herself and her fellow prisoners against a system of power, privilege and cruelty that controls the lives of Australia's most vulnerable women and offers little hope for redemption. With unwavering courage, intelligence and humour, SNAKES AND LADDERS reveals an astonishing true story of falling through the cracks, and what it takes to climb back out again.