Systems analysis and design have solved many problems, but they have also created many problems. This unique book tackles crucial analysis and design issues that are glossed over in conventional texts. It recognizes that while many problems are solved with systems analysis and design, many problems are also created.Using a short, highly readable essay format, Rethinking Systems Analysis & Design presents readers with both the logical and the more intuitive aspects of the analysis/design process. The book is intended as an alternative for those who must deal with the less structured processes of analysis and design.A witty and illustrative fable concludes each of this engaging book's seven parts. Among the informative topics are- mastering complexity- general systems thinking- observing and interviewing- trading off quality versus cost- understanding the designer's mind- design philosophy.Computerworld said, "This isn't just another systems analysis and design book, but one about the problems and possible solutions encountered when implementing a structured approach."Managing End-User Computing said: "Almost everything in this book translates directly into your own environment. . . . [You'll] find more wonderful stories, anecdotes, and fables in this book than you're likely to find even in a book on a more interesting subject than systems analysis!"The International Journal of General Systems wrote: "For over twenty