The good listener: better relationships through better communication [Why people don't listen].
Hugh Mackay
Second edition of a guide to communication within relationships, first published in 1994 as 'Why Don't People Listen?' Provides advice about improving listening skills and discusses topics such as how our past experiences affect the way we relate to people. Includes bibliography and index. Author is a columnist for the 'Weekend Australian'. His other books include 'Reinventing Australia' and 'Generations'.
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