No Hard Feelings: Emotions at Work (and How They Help Us Succeed)

Do I shake my boss' hand or give her a hug? Did I forget to mute my phone on the conference call? Does sending this email at 11 p.m. make me look impressive or unprofessional? Is it rude to reject my colleague's friend request on Facebook? Should I be more strict with my employee?The modern workplace can be an emotional minefield, filled with unwritten rules about how much of your personality to reveal. And as our jobs become more collaborative, complex and stressful - as well as the centre of our identities - effectively embracing emotion will only become more important. In No Hard Feelings, Liz Fosslien and Mollie West Duffy reveal the benefits of communicating emotion and acknowledging the emotions of others for both the individual and the company, and equip readers with practical tools to navigate the modern workplace successfully. Combining research in behavioural economics and psychology with sharp, funny two-colour illustrations, No Hard Feelings will show readers how to be more authentic, productive and fulfilled in the workplace.